With every purchase, we give you back 5% of the amount you paid as credit. It's credited once the return period ends, usually 30 days after delivery.

<h2 id="our-loyalty-programme"><span style="font-size: 18px;">Our loyalty programme</span></h2><p>To reward your loyalty, we&apos;ve set up a &quot;cashback&quot; programme. The idea is to reward our existing customers rather than new ones.</p><p>With every purchase, we give you back 5% of the amount spent on your order as credit. By amount spent, we mean the amount you paid using a payment method (bank card, PayPal, Ethikpay card, etc.). Discounts and gift cards are therefore not included when calculating the amount we credit to you.</p><p>Note that when you make a return, we refund you the amount of the returned item, so the amount spent on your order goes down. The amount we give back to you is adjusted accordingly.</p><p>Let&apos;s take an example: you have a cart worth &#x20AC;200 and you add a &#x20AC;50 gift card. You choose a &#x20AC;5 shipping method. So you pay &#x20AC;200 - &#x20AC;50 + &#x20AC;5 = &#x20AC;155.</p><p>After 15 days, you return an item worth &#x20AC;40. We refund you &#x20AC;40.</p><p>So the amount you&apos;ve spent is &#x20AC;155 - &#x20AC;40 = &#x20AC;105. We&apos;ll add 5% of &#x20AC;105 to your credit, so &#x20AC;5.25, which we&apos;ll round up to &#x20AC;5.30.</p><h2 id="when-will-the-cashback-for-my-order-be-credited"><span style="font-size: 18px;">When will the &quot;cashback&quot; for my order be credited?</span></h2><p>We credit the &quot;cashback&quot; when the return period ends. So usually 30 days after delivery (at Christmas, the return period is extended).</p><p>If you don&apos;t plan to make a return, you can unlock the &quot;cashback&quot; early, provided you end the return period. If you&apos;d like it unlocked early, you can <a href="https://wedressfair.gorgias.help/en-US/contact">contact us</a>.</p>

Loyalty programme

Your referred friend gets €10 off their first order of €100 or more, and you get €10 added to your credit, for up to 10 friends. Your code is in your account.

<p>To help you introduce people to WeDressFair and reward you when you do, we offer a generous referral programme:</p><ul><li>The referred friend gets &#x20AC;10 off by entering a referral code on <strong>their first order only, if it&apos;s at least &#x20AC;100</strong>.</li><li>The referrer gets &#x20AC;10 added to their credit when their code is used, if they&apos;re already a customer (so with at least one order), up to a limit of 10 referred friends.</li></ul><h2 id="where-can-i-find-my-referral-code"><span style="font-size: 18px;">Where can I find my referral code?</span></h2><p>You can find your referral code in <a href="https://www.wedressfair.fr/en/profile?tab=parrainage">your account</a>, in the &quot;Referrals&quot; section.</p><h2 id="can-i-refer-people-i-dont-know-by-posting-my-code-on-a-coupon-site-for-example"><span style="font-size: 18px;">Can I refer people I don&apos;t know (by posting my code on a coupon site, for example)?</span></h2><p>No. If you do it anyway, we&apos;ll reset your credit to 0 and change your referral code.</p><h2 id="can-i-use-my-referral-code-in-store"><span style="font-size: 18px;">Can I use my referral code in store?</span></h2><p>Unfortunately not, referrals can only be used on the website.</p>

Referral programme

Still need help? Our team is available to answer you Monday to Friday from 9:00 to 17:00.

WeDressFair

Referrals and loyalty programme

I'd like to change or cancel my order

I haven't received an order confirmation email

Accepted payment methods

Paying with an Ethi'kdo, Ethikpay or Illicado card

Orders and payments

Using a discount code

Using a gift card

Viewing and using your credit

Discounts, credit and gift cards

Delivery costs by country

Delivery times & parcel tracking

Delivery problems

I received a faulty product / the wrong product

Delivery and receiving your order

Making a return

Refunds

Making an exchange

I received a gift, how do I return it?

Returns, exchanges and refunds

Shop information & opening hours

Product availability in store

Our shops

Careers

I'd like to list my brand on WeDressFair

Join WeDressFair

How do we select brands?

Our solidarity initiatives

Repair & Recycling

About WeDressFair